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Open Your Privacy Choices Clearly

DANA, OVO, GoPay and QRIS privacy records are tied to your account so you can ask us what we store before you open or while you browse Dragon…

DANA data handlingOVO reference checksGoPay privacy requestsQRIS device logs
peremantoto Open Your Privacy Choices Clearly
CONTACT ROUTES

Browse Privacy Contact Paths

Privacy requests should reach the channel that can verify you without asking for extra data.

Live chat privacy desk Use live chat from 09:00 to 23:00 WIB when you need a quick privacy check on login records, device sessions or a payment reference linked to DANA, OVO, GoPay or QRIS.
Email data request Send longer privacy requests by email when you want a copy, correction or deletion check. Include your account ID, registered phone number and the payment method involved, but keep passwords and wallet PINs out.
Account security path If your device changes or a login looks unfamiliar, go to Account > Security > Active Sessions first, then contact us. That path gives our team a clear timestamp to compare.
DATA HANDLING

Switch Account Data Controls Safely

Privacy protection is built into the account flow, not added after the issue appears. We separate payment references from chat notes, keep device records for access checks and review deletion requests before…

Account profile data

We store profile details such as your account ID, registered phone number and login email so support can verify requests. You can ask us to correct stale contact data after passing account checks.

Payment reference records

DANA, OVO, GoPay and QRIS entries are kept as wallet references, not full wallet credentials. We use them to reconcile deposits, review withdrawal checks and answer privacy questions about transaction history.

Device and cookie controls

Cookies help keep your session active and remember basic lobby choices. On Android Chrome, you can manage them through Settings > Site settings > Cookies before returning to your account.

Game activity privacy

When you open Dragon Tiger, Fish Hunter or Crash Games, we record activity timestamps for account integrity and dispute checks. Those logs help us answer your privacy request without exposing another account.

Retention checks

We keep account and wallet records only as long as needed for security, payment tracing and legal duties. After that period, data is removed, masked or separated from direct account identity.

Change and deletion requests

To request a change or deletion check, contact support with your account ID and registered phone number. We verify ownership first, then confirm what can be updated, masked or retained.

Explore Privacy Policy Questions

These questions cover the privacy points you are most likely to need before and after opening an account. The answers focus on account data, payment references, cookies, access requests and contact steps, so you know what to send us and what we will never ask you to share.

We collect account details needed to create and protect your login, such as account ID, contact details, device markers and session records. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

Yes. Contact live chat or email with your account ID and registered phone number. After ownership checks, we explain the account, payment and device records connected to your profile in a clear reply.

We use payment references to match your wallet activity, verify transactions and answer privacy requests. We do not need your wallet PIN, full app login or private banking password for any privacy check.

Send a correction request through live chat or email from 09:00 to 23:00 WIB. Tell us which field is wrong, pass the account check and we will confirm what was changed.

Cookies help your current session, device recognition and basic lobby preferences. If you switch phones, we may ask for extra verification. You can manage cookies in your browser settings at any time.

We keep records for security checks, payment tracing, support cases and legal duties. When those needs end, we remove, mask or separate data so it is no longer directly tied to your account.

Start with live chat or email and include your account ID, registered phone number and the reason for the request. We verify ownership, review wallet history and explain what can be deleted or retained.